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Notice of Non-Discrimination

Notice: Informing individuals about nondiscrimination and accessibility requirements and nondiscrimination statement: Discrimination Is Against The Law
 
Triple S Salud, Inc. complies with applicable federal civil rights laws and does not discriminate, exclude people or treat individuals differently because of race, color, national origin, age, disability, or sex. 
 
Triple S Salud, Inc.

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

 
If you need these services, contact a customer a Service Representative. 
 
If you believe that Triple S Salud, Inc. has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Service Representative
P.O. Box 11320, San Juan, PR 00922-9905
Telephone: (787) 775-1352 or 1-800-981-1352
TTY: 1-855-295-4040
E-mail: TSACompliance@sssadvantage.com
 
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, a Service Representative is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically, through the Office of Civil Rights Portal available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
Telephone: 1-800-368-1019, TDD: 1-800-537-7697

English: ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-800-981-1352 (TTY:1-855-295-4040).

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al
1-800-981-1352 (TTY:1-855-295-4040).

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電
1-800-981-1352 (TTY: 1-855-295-4040).
French: ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-800-981-1352 (TTY: 1-855-295-4040).

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số
1-800-981-1352 (TTY:1-855-295-4040).

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer:1-800-981-1352 (TTY: 1-855-295-4040).

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
1-800-981-1352 (TTY: 1-855-295-4040) 번으로 전 화해 주십시오.

Arabic: 1 مقرب لصتا .ناجملاب كل رفاوتت ةيوغللا ةدعاسملا تامدخ نإف ،ةغللا ركذا ثدحتت تنك اذإ :ةظوحلم -:مكبلاو مصلا فتاه مقر) 1-800-981-1352 (TTY:1-855-295-4040).

Hindi: ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।
1-800-981-1352 (TTY: 1-855-295-4040) पर कॉल करें।

Italian: ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero
1-800-981-1352 (TTY: 1-855-295-4040).

Portugués: ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para
1-800-981-1352 (TTY: 1-855-295-4040).

French Creole: ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele
1-800-981-1352 (TTY: 1-855-295-4040).

Polish: UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-800-981-1352 (TTY: 1-855-295-4040).

Japanese: 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-800-981-1352 (TTY: 1-855-295-4040)まで、お電話に
てご連絡ください。

Ukrainian: УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки.
Телефонуйте за номером 1-800-981-1352 (телетайп: 1-855-295-4040).

Catalan: ATENCIÓ: Si parleu Català, teniu disponible un servei d”ajuda lingüística sense cap càrrec. Truqueu al 1-800-981-1352 (TTY o teletip1-855-295-4040)

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